Shipping Policy

Before we get into the specifics, we would like to emphasize the following key aspects of our shipping policy:

Free Shipping in India: We offer free shipping for all domestic orders within India
Trusted Carriers: Our primary shipping partners include UPS, FedEx, Aramex, and others
Dispatch Timeline:
Standard (Non-Customized) Orders: Dispatched within 1–3 weeks
Customized Orders: Dispatched within 3–4 weeks
Possible Delays: In rare cases, delays of 7–8 weeks may occur
Customer Support: For any order-related inquiries, contact us at dobriarts@gmail.com or call +91-9413250349

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Delivery Timeline

Domestic Orders (Within India)

Shipping Charges: Free shipping across India
Dispatch Time:
Standard (Non-Customized) Orders: 1–3 weeks
Customized Orders: 3–4 weeks
Possible Delay: Up to 7–8 weeks in rare cases
Delivery Time: 7–10 days after dispatch
Order Notifications & Tracking:
You will receive a shipping notification with tracking details once your order is dispatched

International Orders

Shipping Charges: Calculated at checkout based on destination and order size
Dispatch Time: International orders will be dispatched within 10–20 days from order confirmation
Delivery Time: Once dispatched, international orders are expected to be delivered within 15–20 days
Order Modifications:
No cancellations, no refunds, no replacements for international orders
Please review your order carefully before confirming the purchase

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Unforeseen Delays & Liability

While we aim to meet the estimated delivery timelines, certain external factors may cause delays, including:

Bad weather conditions

Transportation delays

Political disruptions

Other unforeseen circumstances

In such cases, we will proactively notify you via email.

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Company Address

Dobri Arts
234, Shree Vinayak Vihar, Sangariya,
Jodhpur, Rajasthan 342013, India

For any questions, reach out to us at dobriarts@gmail.com or call +91-9413250349